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FAQ

Account Related

Q1. How to register and what are the benefits of creating an account?

Registering at  Kavra Fashion™ is easy with your name and email ID details. My Account enables to manage and edit personal data like email id, addresses, phone numbers, change password. Account holder can see order history, wishlist, compare list and Kavra Smiles Rewards accumulated.  

Q2. Is it mandatory to open an account to shop?

It is not mandatory to have an account to shop. Without opening account one can shop with just their email ID or phone number. Order confirmation will be sent to their email ID or phone number respectively. But you will miss the benefits of rewards, discounts and offers.  

Payments

Q1 What is the payment facility?

International Orders - Payment via Paypal

Domestic Orders - Payment via Net Banking, Google Pay, Paytm, Phonepe, Debit and Credit Cards via Razorpay and PayU Gateways

Shipping

Q! What are the Shipping details?

International Shipping - 12 to 15 Days, Stitching requires extra 5-7 Days

Domestic Shipping - 7-10 Days

 

WHAT ARE SHIPPING TIMES AND COSTS?

WHAT PAYMENT METHODS CAN I USE?

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?